Returns We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return your merchandise within 30 days of receipt for a full refund or exchange.
Conditions for Returns:
- The merchandise must be in its original condition with all tags attached.
- The merchandise must not have been used, altered, or damaged.
- The merchandise must be returned in its original packaging.
Please note that shipping costs are non-refundable and customers are responsible for the cost of return shipping.
How to Make a Return
- Contact our customer service team to request a return authorization number.
- Package the merchandise securely and include the return authorization number on the outside of the package.
- Ship the package to the address provided by our customer service team.
Once we receive your return, we will process your refund or exchange within 5-7 business days.
Refunds We offer refunds for merchandise returned within 30 days of receipt. Refunds will be issued in the same form of payment used for the original purchase.
Conditions for Refunds:
- The merchandise must meet the conditions for returns listed above.
- The merchandise must be returned within 30 days of receipt.
Please note that shipping costs are non-refundable and customers are responsible for the cost of return shipping.
Exchanges If you would like to exchange your merchandise for a different size or style, please follow the same process as outlined for returns. We will process your exchange within 5-7 business days of receiving your returned merchandise.
Conditions for Exchanges
- The merchandise must meet the conditions for returns listed above.
- The merchandise must be returned within 30 days of receipt.
- The exchange must be for merchandise of equal or lesser value.
Return and Exchange Exceptions The following items are not eligible for returns or exchanges:
Item | Reason for Exclusion |
---|---|
Personalized items | Cannot be resold |
Clearance items | Final sale |
Damaged or Defective Merchandise If you receive damaged or defective merchandise, please contact us immediately. We will work with you to resolve the issue and provide a replacement or refund as necessary.
If you have any questions or concerns about our refund and return policy, please contact us and we will be happy to assist you.
If you have any questions or concerns about our refund and return policy, please contact us and we will be happy to assist you.